Help Center
Find answers to common questions
Frequently Asked Questions
How do I get started?
Create an account, verify your email, deposit funds, and choose an investment plan. You can start investing with as little as $100.
What are the investment plans?
We offer three plans: Basic (5% ROI, $100-$999), Premium (10% ROI, $1,000-$9,999), and VIP (15% ROI, $10,000+). All plans have a 30-day duration.
How do I deposit funds?
Go to the Wallet page, select Deposit, choose your cryptocurrency and network, then send funds to the provided address. Your balance will update after confirmation.
How long do withdrawals take?
Withdrawals are processed within 24-48 hours after admin approval. You'll receive a notification once your withdrawal is processed.
Is my investment guaranteed?
Yes, all investment plans include guaranteed ROI as specified. Your returns are calculated and credited to your wallet upon plan maturity.
What cryptocurrencies are supported?
We support 16+ cryptocurrencies including BTC, ETH, USDT, BNB, ADA, SOL, XRP, DOGE, and more. Check the deposit page for the full list.
How do I contact support?
Use the Support Chat feature in the app for 24/7 assistance. Our team responds within minutes during business hours.
Is my account secure?
Yes, we use bank-level encryption, secure cold storage, and regular security audits. Your funds and personal information are protected.